Enabling ONVIF Support for Axis Cameras

Enabling ONVIF Support for Axis Cameras

Enabling ONVIF Support for Axis Cameras

Axis makes terrific cameras and as a founding member of the ONVIF standard, they are a great compliment to our product. Axis uniquely handles security for their cameras, and the purpose of this article is to show how to enable ONVIF support in their cameras.  This guide serves as a general outline of how to enable ONVIF in Axis cameras.  As Axis cameras continue to evolve and be upgraded, so will the look of the internal menu options. Implementation of ONVIF may vary from model to model.   If you are unable to find ONVIF settings in your Axis camera and your camera will not stream after setting a password, please scroll down to Axis ONVIF/Web Service Settings for instructions on how to enable ONVIF for certain models of Axis cameras.

If the camera has been used with another VMS, we recommend that you update the firmware and reset to factory defaults.

Set Password

When connecting to an Axis camera for the first time it has ONVIF already enabled with no password. The camera can be added to our bridge without any username or password. While this makes for an easier setup, we strongly recommend that you password protect your cameras. 
Axis notes that once a password is set, ONVIF support will be disabled until an ONVIF user is added.

Creating an OVNIF user

      1. Set the main password and log into the setup pages
      2.  Navigate to System Options -> Security-> ONVIF
If you are unable to find ONVIF settings in your Axis camera, please scroll down to  Axis ONVIF/Web Service Settings for instructions on how to enable ONVIF for certain models of Axis cameras.
      3.  Add a new user. (In this case, we named the user “onvif” but the name is not important.)

      4.  A new window will appear and prompt to set a password.

       5.  Select the user group to be “Administrator”.

      6.  Click OK to save the user.

Now the camera can be added to the account!  Find your camera in the "Available Cameras" section of the dashboard and add the camera normally using the ONVIF username and password.

Please enter the ONVIF username and password for the camera on the Eagle Eye dashboard.  The camera's main login username and password will not work.  If the ONVIF password is entered incorrectly, the camera will show a red lock on the dashboard.  
Camera not supported? Click here for our knowledge base article on how to request support.

Can't find ONVIF user settings? Check Axis ONVIF/Web Service Settings

C ertain Axis camera models (for example, M7001, M1011) will need to have ONVIF/Web Service enabled in order to stream.  If you are unable to find ONVIF user settings, please check this setting to ensure that ONVIF/Web Service is enabled.  

      1.  Navigate to  System Options >  Support > System Overview.
      2.  Click  ONVIF/Web service

      3.  Enable ONVIF/Web service by checking the box next to  Enable Web Service

      4.  Press the Save button.

Disable Zero-config

In order to ensure the Eagle Eye Bridge is receiving the correct IP from the camera, we recommend disabling Zero-Config.

1.  Navigate to Settings > Plain Config > Network
2.  Scroll to the very bottom of the page and uncheck the zero-config option box.  
3.  Click  Save

Camera not supported? Check here on how to request support.

If you have any questions or concerns, please contact us. 

US: +1-512-473-0501 

EU: 31 (0) 20 26 10 460

ASIA PACIFIC: 81-3-686-5527

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