Mobile Bridge Configurator Guide & FAQ

Mobile Bridge Configurator Guide & FAQ

Mobile Bridge Configurator Guide & FAQ


The Eagle Eye Mobile Bridge Configurator aims to facilitate the configuration of a bridge without the need for a keyboard or monitor. Using this application you can configure bridges, run network diagnostics, and set IP addresses using only a USB cable and a mobile phone.

At this time, the configurator is not able to detect error messages from the bridge. In this sense, it is not an efficient tool for troubleshooting units, however it is adequate for initial configuration.

Do I need to download a new application to use the Mobile Bridge Configurator?

No, you only need to have the Eagle Eye Viewer app (Android or iOS). 


Which App version do I need to download in order to use the Eagle Eye Mobile Bridge Configurator?

The latest version in the Apple store and Play store supports the Mobile Bridge Configurator. Available from version 7.8.8


How does it work?

  1. Log in to any EEN account (not a demo account)

  2. Plug your phone into the bridge with an USB cable.

    1. Depending on the device and OS you are using, you might need to ‘’Trust this computer’’ for iOS, and enable all for Android

  3. The Eagle Eye Mobile Bridge Configurator should pop up.

  4. Log-in to the bridge (username Admin, password *same as usb keyboard/monitor access*)

  5. Configure bridge

  6. Log Out


What does it look like?

Configuration Menu (WAN/CamLAN)




Network Diagnostic/Sharing



I connected my phone to the bridge, but the Mobile Bridge Configurator doesn’t pop up. What should I do?

  1. Make sure you haven’t logged in into a demo account

  2. Try to unplugged your phone and plug it in again

  3. Plug the USB cable into the phone after you have logged to the EEN account

  4. Ensure the USB cable is firmly connected into your phone device, some devices (mainly Android) doesn’t communicate properly

  5. For Android user: be sure that USB debugging is enabled (see next question for more information about it)

  6. Restart your phone and repeat - should work most of the time

  7. Reboot bridge

  8. Call support


How do I enable USB debugging mode on my Android device? 

  1. Go to your device settings

  2. ‘’About phone’’

  3. Software Information

  4. Click number of times on ‘’Build number’’ or ‘’MIUI number’’ until you see the message “Developer mode has been enabled’’

  5. Go back to the device settings, scroll down until you see ‘’Developer options’’

  6. Enable USB debugging




For support please email: support@een.com 

or give us a call at: 512-473-0501

Eagle Eye Knowledge Base

US: +1-512-473-0501 

EU: 31 (0) 20 26 10 460

ASIA PACIFIC: +81-(3)-6869-5477

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Copyright Eagle Eye Networks. All rights reserved.



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