How to Set Up an Intercom System (Two-Way Audio)

How to Set Up an Intercom System (Two-Way Audio)

How to Set Up an Intercom System  (Two-Way Audio)

2024-05-15

Version 2.0


Description

Setting up an intercom system is simple with the Eagle Eye solution.

First ensure it is compatible by checking our Supported Device List.

If the device is not listed, follow our guide for Requesting Device Support.


Step-by-Step


Adding Devices


Once support is confirmed, log into the camera and ensure ONVIF is set up.

(For camera specific configuration settings refer to our guides: Hikvision, Axis)


Add the camera from the Available Cameras section of the Dashboard via the Green Plus icon.


Audio Configuration


  1. Click Camera Settings.

  2. Select Audio.

  1. Select Audio Enabled.

  • If you want the same audio to play when viewing footage for another camera, it can be linked by using the Copy Audio To option.


If the camera has a built-in speaker it will automatically link to the camera. When viewing the live feed you will see a microphone icon.

Clicking the icon enables the User to speak from their device through the built-in speaker.


Configuring a Standalone Speaker

Configuring a speaker is similar to configuring a camera. ONVIF must be configured.


  1. Click System.

  2. Select ONVIF.


  1. Add User with Admin credentials with the same login as the Speaker.


Set Up SIP


  1. Click System.

  2. Select SIP.

  3. Select Allow incoming calls.

  1. Click SIP accounts.

  2. Click Add Account.

  1. Create a User named peer-to-peer if no profile exists with the pictured settings.


Once the device is configured and added it needs to be linked to a camera.


Linking a Speaker


  1. Click Camera Settings.

  2. Select Audio.

  3. Fill out the SIP Username (and password if applicable).

  4. Click and drag the camera from Unlinked to Linked.


Alert

The Speaker Login field will not show in the dashboard for cameras with a built-in speaker.


Once linked, you will see a speaker icon next to the camera on the dashboard.



Info


For support please email: support@een.com 

or give us a call at: 512-473-0501

Eagle Eye Knowledge Base

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EU: 31 (0) 20 26 10 461

ASIA PACIFIC: +81-(3)-6869-5477

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Copyright Eagle Eye Networks. All rights reserved.


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