How to Set Up an Intercom System (Two-Way Audio)

How to Set Up an Intercom System (Two-Way Audio)

How to Set Up an Intercom System 

(Two-Way Audio)


Setting up an intercom system is simple with the Eagle Eye solution. The devices will need to support ONVIF natively and once they are added each will need to be linked with one another to ensure proper data communication. To add a device to the Eagle Eye system, first ensure it is compatible by checking our Supported Device List. If the device is not listed, follow our guide for Requesting Device Support.


Adding The Camera


Once support is confirmed, log into the camera and ensure ONVIF is set up.

For camera specific configuration settings refer to our guides. (Hikvision, Axis)

After the camera is added to the system, the audio will need to be configured.


Microphone Configuration


Within the Camera Settings there will be an “Audio” tab.


Check the box to enable the microphone on the camera. This will link the audio to the camera to allow it to record sound. 

If you would like the same audio to play when viewing footage for another camera it can be linked by using the “Copy Audio To” option.


If the camera has a built-in speaker it will be automatically linked to the camera.


When viewing the live feed you will see a microphone icon.


Clicking the icon enables the User to speak from their device through the built-in speaker.


Configuring an External Speaker


Configuring a speaker is similar to configuring a camera in that ONVIF must be enabled and have the same credentials as the device. ONVIF for Axis speakers can be found under the System tab.


Under SIP check the Enable SIP option and Allow Incoming Calls.


Select the SIP accounts header and create an account if one does not exist.


Once the device is configured and added it needs to be linked to a camera.

Linking the External Speaker


Ensure the camera credentials are stored in the “Speaker Login” fields.

Move the camera you want the speaker linked to from the left “Unlinked” box to the right “Linked” box.


Once linked, you will see a speaker icon next to the camera on the dashboard if configured properly.



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Eagle Eye Knowledge Base

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