Axis Camera Configuration Guide

Axis Camera Configuration Guide

Axis Camera Configuration

2025-07-29

Version 2.4


Description

To set up the camera to stream to the Eagle Eye cloud you must set up ONVIF and configure a couple network-related settings. This guide will explain all the necessary configuration steps.


Camera Setup


ONVIF Configuration


  1. Log in to the camera.

  2. Click System.

  3. Select ONVIF.

  1. Click Add User.


  1. Create an ONVIF user account. 

  • The password cannot contain special characters, if the camera requires them, use a “-” or “_”. 

  • The profile must have Administrator privileges.

  • Credentials should match the login for the camera.

  1. Click Save.


Date & Time Configuration


  1. Click System.

  2. Select Date and Time.

  1. Under Synchronization, select Automatic date and time (NTP servers using DHCP).

Stream Configuration


  1. Click Video

  2. Click Stream

  3. Set Zipstream Strength to OFF
    ​



Firmware

Ensure the camera is on a currently supported firmware version.


  1. Select Maintenance.


Check our Camera Compatibility List for the minimum required firmware version needed.

If the camera needs to be updated, follow the instructions within the device. Eagle Eye is not authorized to update third party devices.


Advanced Settings


  1. Select System.

  2. Click Plain Config.

  3. Select Network under Select Group.

  1. Disable the following options:

  • Bonjour

  • IPV6

  • ZeroConf

  • UPnP

  1. Click Save.



Newer Axis Cameras include an option called “Enable replay attack protection.” This feature can cause your Axis camera to stop streaming to your Eagle Eye Networks system. Turn this feature off to restore connection.


  1. Select System.

  2. Click Plain Config.

  3. Select WebService under Select Group.

  4. Deselect Enable replay attack protection.


Dashboard Configuration

In the Eagle Eye dashboard fill out the username and password in the camera settings.




For support please email: support@een.com 

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Eagle Eye Knowledge Base

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