Axis Camera Configuration

2025-01-20

Version 2.1

To set up the camera to stream to the Eagle Eye cloud you must set up ONVIF and configure a couple network-related settings. This guide will explain all the necessary configuration steps.

1. Log in to the camera.

2. Click System.

3. Select ONVIF.

4. Click Add User.

5. Create an ONVIF user account. 

• The password cannot contain special characters, if the camera requires them, use a “-” or “_”. 

• The profile must have Administrator privileges.

6. Click Save.

Stream Configuration

The camera streams need to be configured to the correct encoding profile so the device is able to stream. Resolution options are available based on camera support integration, so be sure to choose from the resolutions available on the Dashboard rather than within the camera.

1. Click System.

2. Select Stream Profiles.

3. Create a new profile named Main Stream.

• Select H.264 for Video Codec.

• Set the Frame Rate to 12 FPS.

4. Click Create.

5. Create another profile named SubStream.

• Select MJPEG for Video Codec.

• Set the Frame Rate to 8 FPS.

6. Click Create.

Date & Time Configuration

1. Click System.

2. Select Date and Time.

3. Under Synchronization, select Automatic date and time (NTP servers using DHCP).

Ensure the camera is on a currently supported firmware version.

1. Select Maintenance.

Check our Camera Compatibility List for the minimum required firmware version.

If the camera needs to be updated, follow the instructions within the device.

Eagle Eye is not authorized to update third party devices.

Advanced Settings

1. Select System.

2. Click Plain Config.

3. Select Network under Select Group.

4. Disable the following options:

• Bonjour

• IPV6

• ZeroConf

• UPnP

5. Click Save and reboot the device.

In the Eagle Eye dashboard fill out the username and password for the ONVIF profile in the camera settings.