Axis Camera Configuration Guide

Axis Camera Configuration Guide

Axis Camera Configuration


Version 2.0


Most Axis camera’s default settings are compatible with our system. To set up the camera to stream to the Eagle Eye cloud you must set up ONVIF.


      1. Log in to the camera.

      2. Click System.
      3. Select ONVIF.

      4. Create an ONVIF user account. 

The password cannot contain special characters, if the camera requires them, use a “-” or “_”. 
The profile must have Administrator privileges.
The profile should have the same credentials as the User login for the camera.
Both logins must not utilize the username: root.

      5. Click Save.

Stream Configuration

The camera streams need to be configured to the correct encoding profile to the device is able to stream. Resolution options are available based on camera support integration, so be sure to choose from the resolutions available on the Dashboard rather than within the camera.

      1. Select Stream.

      2. Click Stream Profiles.

      3. Create a new profile named Main Stream.

  1. Select H.264 encoding.
  2. Set the Frame Rate to 12 FPS.
  3. Click Create.

      4. Create another profile named SubStream.

  1. Select MJPEG encoding.
  2. Set the Frame Rate to 8 FPS.

Click Create.


Ensure the camera is on a currently supported firmware version.

Check our Camera Compatibility List for the minimum required firmware version needed.

If the camera needs to be updated, follow the instructions within the device. Eagle Eye is not authorized to update third party devices.

Advanced Settings

  1. Select System.

  2. Click Plain Config.

  1. Select Network.

  1. Disable the following options:

  • Bonjour

  • IPV6

  • ZeroConf

  • UPnP

  1. Click Save and reboot the device.

Dashboard Configuration

In the Eagle Eye dashboard fill out the username and password for the ONVIF profile in the camera settings.

For support please email: 

or give us a call at: 512-473-0501

Eagle Eye Knowledge Base

US: +1-512-473-0501 

EU: 31 (0) 20 26 10 461

ASIA PACIFIC: +81-(3)-6869-5477

#1 In Cloud Media Video Surveillance Worldwide

Copyright Eagle Eye Networks. All rights reserved.

    • Related Articles

    • 2N Axis Camera Configuration

      2N Axis Camera Configuration Guide 2024-05-20 Version 2.0 Description This guide will show you how to properly configure 2N Axis cameras to integrate properly with you Eagle Eye system. Models currently supported by Eagle Eye Networks: 2N Axis Base ...
    • Mobotix/ MOVE Camera Configuration Guide

      Mobotix/ Move Camera Configuration 2024-05-14 Version 2.0 Description To ensure your Mobotix camera integrates with the Eagle Eye System properly, the following configuration specifications need to be met. Configuration Click Admin Menu. Navigate to ...
    • New Installation

      New Installation 2024-05-14 Version 2.0 Description Our systems are set up as DHCP by default which makes installation a breeze. If the customer requires the system to be set up statically it is easy to make that change as well. Here is a standard ...
    • EE AN054 Configuring Camera Models Supported by Eagle Eye Networks via ONVIF

      EE AN054 Configuring Camera Models Supported by Eagle Eye Networks via ONVIF ONVIF Setup Click the banner to view the full Application Note. This Application Note is intended for Eagle Eye Cloud VMS account administrators who are responsible for the ...
    • Reseller Starter Guide

      Reseller Starter Guide 2024-05-09 Version 2.0 Description Welcome to Eagle Eye Networks, the number one in cloud-based video surveillance worldwide. Here are a few tips and guides to help you get started. SubAccounts From your Reseller Dashboard, you ...