Axis Camera Configuration Guide

Axis Camera Configuration Guide

Axis Camera Configuration

2024-05-13

Version 2.0


Description

Most Axis camera’s default settings are compatible with our system. To set up the camera to stream to the Eagle Eye cloud you must set up ONVIF.


ONVIF Setup


      1. Log in to the camera.

      2. Click System.
      3. Select ONVIF.













      4. Create an ONVIF user account. 


The password cannot contain special characters, if the camera requires them, use a “-” or “_”. 
The profile must have Administrator privileges.
The profile should have the same credentials as the User login for the camera.
Both logins must not utilize the username: root.

      5. Click Save.


Stream Configuration


The camera streams need to be configured to the correct encoding profile to the device is able to stream. Resolution options are available based on camera support integration, so be sure to choose from the resolutions available on the Dashboard rather than within the camera.


      1. Select Stream.

      2. Click Stream Profiles.


      3. Create a new profile named Main Stream.

  1. Select H.264 encoding.
  2. Set the Frame Rate to 12 FPS.
  3. Click Create.

      4. Create another profile named SubStream.

  1. Select MJPEG encoding.
  2. Set the Frame Rate to 8 FPS.

Click Create.


Firmware

Ensure the camera is on a currently supported firmware version.

Check our Camera Compatibility List for the minimum required firmware version needed.

If the camera needs to be updated, follow the instructions within the device. Eagle Eye is not authorized to update third party devices.


Advanced Settings


  1. Select System.

  2. Click Plain Config.


  1. Select Network.


  1. Disable the following options:

  • Bonjour

  • IPV6

  • ZeroConf

  • UPnP

  1. Click Save and reboot the device.


Dashboard Configuration

In the Eagle Eye dashboard fill out the username and password for the ONVIF profile in the camera settings.






For support please email: support@een.com 

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Eagle Eye Knowledge Base

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