Axis Camera Configuration Guide

Axis Camera Configuration Guide


Axis Camera Configuration Guide


Most Axis camera’s default settings are compatible with our system. The main functionality that needs to be set up for the camera to stream is ONVIF.
Please follow these steps to enable the functionality.

1. Login to your camera and under the System tab select ONVIF.


2. In the ONVIF section create an ONVIF user. The password cannot contain special characters; if the camera requires special characters utilize the “-” or the “_”. Ensure the profile has Administrator privileges and Save.
It is best if the camera login credentials and the ONVIF login are identical. If they are not the same, some features may not work properly.



3. In the Eagle Eye dashboard type the username and password for the ONVIF profile into the camera settings.




If there are still issues please try adjusting the following configurations within the camera.

Ensure the camera is on a currently supported firmware version by checking the Maintenance section under the System tab.


Check our Camera Compatibility List for the minimum required firmware version.
If the camera needs to be updated please follow the instructions within the camera. 

Eagle Eye is not authorized to update third party devices.

In the System tab select Plain Config.


Select the Network option.


In this section disable the following options: Bonjour, IPV6, ZeroConf, UPnP





Once these options are disabled select Save and reboot the device.



For support please email: support@een.com 

or give us a call at: 512-473-0501

Eagle Eye Knowledge Base

US: +1-512-473-0501 

EU: 31 (0) 20 26 10 460

ASIA PACIFIC: 81-3-686-5527

#1 In Cloud Media Video Surveillance Worldwide

Copyright Eagle Eye Networks. All rights reserved.



    • Related Articles

    • 2N Axis Camera Configuration

      2N Axis Camera Configuration Guide This guide will show you how to properly configure 2N Axis cameras to integrate properly with you Eagle Eye system. Models currently supported by Eagle Eye Networks: 2N Axis Base 2N Axis Solo 2N Axis Style 2N Axis ...
    • Hikvision Camera Configuration Guide

      Hikvision Camera Configuration Guide This guide illustrates how to configure Hikvision cameras for integration with the Eagle Eye Security Camera System. Hikvision's SADP Tool and Camera Activation Download Hikvision's SADP Tool Navigate to ...
    • Amcrest Camera Configuration Guide

      Amcrest Camera Configuration Guide The guide provides detailed steps on the configuration of Amcrest cameras for use with an Eagle Eye bridge/CMVR. Step 1: VPN or log directly into the Amcrest camera. Click the button next to the camera in Available ...
    • Reseller Starter Guide

      Reseller Starter Guide Welcome to Eagle Eye Networks, the number one in cloud based video surveillance worldwide. Here are a few tips and guides to help you get started. Accounts From your Reseller Dashboard you have the ability to create SubAccounts ...
    • Hikvision DVR/Encoder Configuration Guide

      Hikvision DVR/Encoder Configuration Guide Requirements: A Windows computer with the ability to be set statically Internet Explorer An Ethernet cable A supported Hikvision Encoder/DVR Check here to check if your Hikvision DVR/Encoder is supported. In ...