Enabling Privacy Mode - Dealers

Enabling Privacy Mode - Dealers

Enabling Privacy Mode

This article will show you how to enable Privacy Mode for a customer.

The purpose of privacy mode is to block access to your customers camera streams to any administrators that might access the account. This may be Eagle Eye Employees or members of your Eagle Eye Reseller. Privacy mode is a popular feature for banks and schools, where they do want administrative help but they have privacy or legal concerns surrounding who can view the actual footage.

In order to enable Privacy Mode, you must enable the feature from the master account dashboard.

      1.  From a Master Account login, click on the Settings Icon  next to the Sub Account that wishes to have Privacy.

      2.  Select the Access tab and check the box for Enable Privacy as shown below.


      3.  At this point, the end-users will now be able to enable privacy in their account settings.

      4.  Once this is complete, any Reseller Administrator or Eagle Eye Employee that logs in will only see a warning that the camera is private.


If you have any questions or concerns, please contact us. 

US: +1-512-473-0501 

EU: 31 (0) 20 26 10 460

ASIA PACIFIC: 81-3-686-5527



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