Support PIN Overview
The Support PIN is a secure user authentication method implemented to help our support team remotely authenticate users. The Support PIN expedites the process of requesting and receiving support from our Technical Support Team.
The Support PIN is required for all support requests.
To access the Support PIN, navigate to the user profile settings by selecting the drop-down menu in the top right-hand corner and selecting “My Profile”.
The Support PIN is located at the bottom of the “Login” Tab.
The Support PIN is 6 digits in length but is fully customizable for ease of memory.
For support please email: firstname.lastname@example.org
or give us a call at: 512-473-0501
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