Recommended Camera Settings

Recommended Camera Settings

Recommended Camera Settings


When integrating a third party camera with your Eagle Eye system it is necessary to preconfigure the device to ensure optimal operation. 


Below are the recommended settings for most cameras.


ONVIF Protocol


If the camera supports ONVIF ensure this functionality is enabled. 

It is the most optimal way to integrate a camera with the video management system.

In most cameras this setting is located in the Network section under Integration Protocol.


Stream Settings


Eagle Eye supports a wide range of cameras and we have found that these are the best settings.

  • The MainStream (Recording) should be set to H.264 encoding at 12 fps.

  • The SubStream (Preview) should be set to MJPEG encoding at 8 fps.


Analytic Settings


Any analytics within the camera should not be enabled as motion detection, and other analytics, are processed by the Eagle Eye Bridge. 

Camera analytics can cause constant motion detection in the video management system among other issues.

 

Miscellaneous Settings


Integrating a third party camera may require some further configurations to ensure the best performance.


Eagle Eye recommends to disable the following:

‚Äč
  • IPV6, Zero-Config, Bonjour, UPNP

    • These give devices multiple IP addresses which can cause the system to attempt to connect to these, resulting in video loss.

  • Illegal Login Lock

    • Login Lock prevents cameras from reconnecting after a loss of connectivity. 

    • When a device goes offline the system will attempt to login to the device constantly to restore connection. Eventually the system will be locked out of the camera.

  • HTTPS

    • Eagle Eye does not utilize HTTP.

    • Some devices will only allow one to be enabled so ensure HTTP is enabled for the Eagle Eye system.




For support please email: support@een.com 

or give us a call at: 512-473-0501

Eagle Eye Knowledge Base

US: +1-512-473-0501 

EU: 31 (0) 20 26 10 460

ASIA PACIFIC: +81-(3)-6869-5477

#1 In Cloud Media Video Surveillance Worldwide

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