Recommended Camera Settings

Recommended Camera Settings

Recommended Camera Settings

2024-05-14

Version 2.0


Description

When integrating a third party camera with your Eagle Eye system it is necessary to preconfigure the device to ensure optimal operation. 


ONVIF Protocol

If the camera supports ONVIF ensure this functionality is enabled. 

It is the most optimal way to integrate a camera with the video management system.

In most cameras this setting is located in the Network section under Integration Protocol.


Stream Settings

Eagle Eye supports a wide range of cameras and we have found that these are the best settings.

  • The MainStream (Recording) should be set to H.264 encoding at 12 frames per second (fps).

  • The SubStream (Preview) should be set to MJPEG encoding at 8 fps.



Analytic Settings

Any analytics within the camera should not be enabled as motion detection, and other analytics, are processed by the Eagle Eye Bridge. 


Camera analytics can cause constant motion detection in the video management system among other complications.


Miscellaneous Settings

Integrating a third party camera may require some further configurations to ensure the best performance.


Eagle Eye recommends to disable the following:


  • IPV6, Zero-Config, Bonjour, UPNP

    • These give devices multiple IP addresses which can cause the system to attempt to connect to these, resulting in video loss.

  • Illegal Login Lock

    • Login Lock prevents cameras from reconnecting after a loss of connectivity. 

    • When a device goes offline the system will attempt to login to the device constantly to restore connection. Eventually the system will be locked out of the camera.

  • HTTP

    • Eagle Eye does not utilize HTTPS.

    • Some devices will only allow one to be enabled so ensure HTTP is enabled for the Eagle Eye system.



For support please email: support@een.com 

or give us a call at: 512-473-0501

Eagle Eye Knowledge Base

US: +1-512-473-0501 

EU: 31 (0) 20 26 10 461

ASIA PACIFIC: +81-(3)-6869-5477

#1 In Cloud Media Video Surveillance Worldwide

Copyright Eagle Eye Networks. All rights reserved.


    • Related Articles

    • New Installation

      New Installation 2024-05-14 Version 2.0 Description Our systems are set up as DHCP by default which makes installation a breeze. If the customer requires the system to be set up statically it is easy to make that change as well. Here is a standard ...
    • Camera Direct FAQ

      Camera Direct FAQ 2024-05-20 Version 2.0 Questions & Answers Is Camera Direct a new Cloud-based VMS? No, Camera Direct Complete is a direct-to-cloud solution that utilizes the Eagle Eye Cloud VMS and eliminates the need for a Bridge/CMVR. This means ...
    • Axis Camera Configuration Guide

      Axis Camera Configuration 2024-05-13 Version 2.0 Description Most Axis camera’s default settings are compatible with our system. To set up the camera to stream to the Eagle Eye cloud you must set up ONVIF. ONVIF Setup 1. Log in to the camera. 2. ...
    • EE AN029 Adjusting Camera Settings Through Camera Tunnels

      Eagle Eye Application Note – AN0029 Adjusting Camera Settings Through Camera Tunnels Adjusting Camera Settings Through Camera Tunnels Click the banner to view the full Application Note. This Application Note is intended for administrators of the ...
    • Adjusting Network Settings on an Eagle Eye Bridge

      Adjusting Network Settings on an Eagle Eye Networks Bridge 2024-05-13 Version 2.0 Description By default, all of our devices are set up for DHCP on the WAN and the CamLAN. In order to reconfigure these settings you will need to connect a keyboard and ...