How to Add the ONVIF Camera Password to the Password Locker
Some third-party IP cameras require a separate set of credentials to be created for ONVIF validation. You can set the user name and password to anything of your choosing, so long as it adheres to the camera's password complexity requirements. For ease of use and quicker troubleshooting, we suggest configuring all cameras on an account to use the same ONVIF credentials. In addition to simplifying camera management, using the same username and password for all of the camera makes it possible to save the password into the Cloud VMS dashboard's built-in password locker. This guide will demonstrate how you can resolve the red padlock icon that may show up to the left of your 'Available Camera'.
To access the password locker, you will want to click your name in the upper righthand corner of the dashboard and then clock 'Account Settings'.
In the account settings, you should click the 'Camera' tab. Then simply add up to three different sets of credentials and click 'Save changes'.
Since the password locker will now use these credentials to authorize all cameras on the sub-account, it is imperative to disable illegal login lock if the setting exists in the camera GUI. If it is not disabled, then you will quickly be locked out of the camera.
It will take a few (5-10) minutes for the bridge to communicate the password to the camera so please be patient.
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