How to Add the ONVIF Camera Password to the Password Locker
How to Add the ONVIF Camera Password to the Password Locker

Some third-party IP cameras require a separate set of credentials to be created for ONVIF validation. You can set the user name and password to anything of your choosing, so long as it adheres to the camera's password complexity requirements. For ease of use and quicker troubleshooting, we suggest configuring all cameras on an account to use the same ONVIF credentials. In addition to simplifying camera management, using the same username and password for all of the camera makes it possible to save the password into the Cloud VMS dashboard's built-in password locker. This guide will demonstrate how you can resolve the red padlock icon that may show up to the left of your 'Available Camera'.
To access the password locker, you will want to click your name in the upper righthand corner of the dashboard and then clock 'Account Settings'.
In the account settings, you should click the 'Camera' tab. Then simply add up to three different sets of credentials and click 'Save changes'.

Since the password locker will now use these credentials to authorize all cameras on the sub-account, it is imperative to disable illegal login lock if the setting exists in the camera GUI. If it is not disabled, then you will quickly be locked out of the camera.
It will take a few (5-10) minutes for the bridge to communicate the password to the camera so please be patient.


For support please email: support@een.com
or give us a call at: 512-473-0501
Eagle Eye Knowledge Base
US: +1-512-473-0501
EU: 31 (0) 20 26 10 460
ASIA PACIFIC: 81-3-686-5527
#1 In Cloud Media Video Surveillance Worldwide
Copyright Eagle Eye Networks. All rights reserved.
Related Articles
Hikvision Camera Configuration Guide
Hikvision Camera Configuration Guide This guide illustrates how to configure Hikvision cameras for integration with the Eagle Eye Security Camera System. Hikvision's SADP Tool and Camera Activation Download Hikvision's SADP Tool Navigate to ...
Performing a Camera Swap
Performing a Camera Swap 1. Ensure the camera is set up correctly (with an ONVIF profile if necessary). Otherwise the camera will not show in Available Cameras. If ONVIF needs to be set up within the camera, ensure the ONVIF user is set to ...
Axis Camera Configuration Guide
Axis Camera Configuration Guide Most Axis camera’s default settings are compatible with our system. The main functionality that needs to be set up for the camera to stream is ONVIF. Please follow these steps to enable the functionality. 1. Login to ...
2N Axis Camera Configuration
2N Axis Camera Configuration Guide This guide will show you how to properly configure 2N Axis cameras to integrate properly with you Eagle Eye system. Models currently supported by Eagle Eye Networks: 2N Axis Base 2N Axis Solo 2N Axis Style 2N Axis ...
Amcrest Camera Configuration Guide
Amcrest Camera Configuration Guide The guide provides detailed steps on the configuration of Amcrest cameras for use with an Eagle Eye bridge/CMVR. Step 1: VPN or log directly into the Amcrest camera. Click the button next to the camera in Available ...