Hikvision Configuration Guide

Hikvision Configuration Guide

This guide illustrates how to configure Hikvision cameras for integration with the Eagle Eye Security Camera System.  

It may be required to use Windows with Microsoft's Edge browser in Internet Explorer mode or to use Mac OS X with Safari to complete this configuration. 
SADP is a great tool for batch editing camera settings; however, if you have already activated the camera and are able to access the configuration screens OR if you only need to configure one camera, you might not find the SADP tool to be necessary. In this case, you can skip to the 'Configuration of Individual Cameras' section.

Hikvision's SADP Tool and Camera Activation

1.  Download Hikvision's SADP Tool

     1.  Please navigate to www.hikvision.com to download Hikvision's SADP Tool. The preceding link should take you right to their Downloads page.
     2.  If starting from the homepage, first hover over Support & Resources, then over Downloads, and lastly click on Tools

Hikvision's SADP tool is available for various Windows OS & Mac OS X iterations. 
   3.  Depending on your OS, select either SADP or SADP for Mac OS from the list of tools and download the installer file. 

    4.  Follow the prompts to complete the installation of the software once the download is complete.

2.  Activate the Cameras via SADP Tool

Connect a laptop to one of the available numbered ports on the same PoE switch that the Hikvision cameras are connected to and then run the SADP tool.

The SADP tool will populate a list of connected cameras.

Perform the followings steps to activate these cameras:

      1.  Select the checkbox next to the listed camera you want to configure.
      2.  Check Enable DHCP.
      3.  Set an administrator password.
      5.  Click Modify to save the above changes, followed by Refresh.
      6.  Double-click the IPv4 address listed for the camera you wish to configure. This will allow you to access the camera settings.

Configuration of Individual Cameras

SADP will open each camera's configuration page using your default browser setting.
If the camera page does not load correctly, copy/paste the information in the URL bar from the current browser window to Edge in Internet Explorer mode or Safari on Mac OS X.

1. Disable Illegal Login Lock 

      1.  Navigate to  Configuration  >  Security  Security Service.
      2.  Uncheck the box next to Enable Illegal Login Lock.
      3.  Select Save and wait for confirmation.

2. Disable OSD (On Screen Display) 

      1.  Navigate to Configuration > Image OSD Settings 
      2.  Uncheck the boxes next to Display Name and Display Date.
      3.  Select Save and wait for confirmation.

3. Set the streams, H.264 and MJPEG

Please make sure the Main Stream is set to H.264 and the sub-stream is set to MJPEG.

      1. Navigate to Configuration > Video/Audio > Video and ensure that Main Stream is selected for Stream Type.
      2. Please make sure the following are set on the Main Stream:
  1. Resolution is set to 1280*720P (unless a higher resolution is required).
  2. Frame Rate set to 12 fps.
  3. Video Encoding set to H.264.

      3. Please use the drop-down menu under Stream Type and choose Sub-stream.

    4. Please make sure the following are set on the sub-stream.
  1. Resolution is set to 352*240.
  2. Frame rate is set to 8 fps.
  3. Video Encoding set to MJPEG.

      5.  After all changes applied, click Save ensuring that you receive "Save Suceeded" message at the lower right side of the window.

4. Set Integration Protocol (ONVIF) 

      1.  Navigate to Configuration > Network > Advanced Settings > Integration Protocol.
If this option does not exist, the configuration of the camera is complete.
      2.  Otherwise, add an ONVIF user with  Administrator  privileges (the same username/password you set for camera login can be used).
      3. Select Save.
      4. Check the box next to Enable ONVIF.
      5. Select Save.

When adding a Hikvision camera that includes Integration Protocol - provide the ONVIF user credentials you create in this section to the Eagle Eye Cloud VMS dashboard, not the root username/password that you used to log into the camera interface.
Camera not yet supported? Click here to find out how to request camera support.
If you have any questions or concerns, please contact us. 

US: +1-512-473-0501 

EU: 31 (0) 20 26 10 460

ASIA PACIFIC: 81-3-686-5527

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