Hikvision Camera Configuration Guide

Hikvision Camera Configuration Guide

Hikvision Camera Configuration Guide

This guide illustrates how to configure Hikvision cameras for integration with the Eagle Eye Security Camera System.  

It may be necessary to use Microsoft Edge in Internet Explorer mode or to use Safari on a MAC to complete this configuration. 
The SADP tool is great for batch editing camera settings; however if you have already activated the camera and are able to access the configuration screens OR if you only need to configure one camera, you might not find the SADP tool to be necessary. In this case, you can skip to the "Individual Camera Configuration" section.

Hikvision's SADP Tool and Camera Activation

1.  Download Hikvision's SADP Tool

      Please navigate to www.hikvision.com to download Hikvision's SADP Tool. The preceding link should take you right to their Downloads page.
      If starting from the homepage, first hover over Support & Resources, then over Downloads, and lastly click on Tools

Hikvision's SADP tool is available for various Windows OS & Mac OS X iterations. 
   Depending on your OS, select either SADP or SADP for Mac OS from the list of tools and download the installer file. 

    Follow the prompts to complete the installation of the software once the download is complete.

2.  Activate the Cameras via SADP Tool

Connect a laptop to one of the available numbered ports on the same PoE switch that the Hikvision cameras are connected to and then run the SADP tool.

The SADP tool will populate a list of connected cameras.

Perform the followings steps to activate these cameras:

Select the checkbox next to the listed camera you want to configure.
  1. Check Enable DHCP.
  2. Set an administrator password.
  3. Click Modify to save the above changes, followed by Refresh.
  4. Double-click the IPv4 address listed for the camera you wish to configure. This will allow you to access the camera settings.

Individual Camera Configuration

To integrate a Hikvision camera there are a few settings that need adjustment. Please follow the steps below to configure the device so that it integrates properly with the Eagle Eye system.

Disable Illegal Login Lock

Under System select Security.

Under Security select Security Service.

Uncheck the “Enable Login Lock” field.


Set up an ONVIF profile

Under Network select Advanced Settings.

Under Advanced Settings select Integration Protocol.

Check the “Enable Hikvision-CGI” field.

Set “Hikvision-CGI Authentication” to “Digest”.

Check the “Enable ONVIF” field.

Add a User using the same login information as the Camera.


Main and Sub Stream Configuration


Under Video/Audio select Video.

Select Stream Type “Main Steam(Normal)”.

Select the Resolution necessary. 

Select 12fps for the Frame Rate.

Select H.264 for Video Encoding.

Ensure H.264+ is OFF.



Under Video/ Audio select Video.

Select Stream type “Sub-stream”.

Select the Resolution necessary. 

Select 8fps for the Frame Rate.

Select MJPEG for Video Encoding.


Time Settings

Under System select System Settings.

Under System Settings select Time Settings.

Ensure the Time Zone is correct.


If there are any issues selecting the Time Zone attempt to sync it manually at the bottom.

Turn off the On Screen Display

Log in to the Hikvision Camera.

Under the Image tab select OSD Settings.

Uncheck “Display Date”.


The OSD can cause motion events in the Eagle Eye system triggering recording. 

When adding the Camera to your Eagle Eye account please fill out the ONVIF login information in the fields for the Camera. 
Camera not yet supported? Click here to find out how to request camera support.

For support please email: support@een.com 

or give us a call at the number for your region below.

Eagle Eye Knowledge Base

US: +1-512-473-0501 

EU: 31 (0) 20 26 10 460

ASIA PACIFIC: 81-3-686-5527

#1 In Cloud Media Video Surveillance Worldwide

Copyright Eagle Eye Networks. All rights reserved.

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