Encoder Setup Guide

Encoder Setup Guide

Encoder Setup Guide

Encoders are utilized to integrate analog cameras with newer systems. They convert the analog signal into a language that most new technologies can understand. The configuration within this guide will cover different brands, however most information will pertain to all encoders.


Prerequisites


  1. Check the Encoder Compatibility List to ensure your device is compatible and on the supported firmware version. 
  2. Check if all cameras are streaming to the encoder.
For example, when you login to a Wisenet encoder there will be a Channel selector at the bottom of the window.

Select each channel to ensure the feed is streaming.


Most devices list their current firmware version in a System or Maintenance section. If not on the correct version, (Check the supported firmware here) you will need to update the device. Eagle Eye is not authorized to update third party devices. Wisenet’s is found under Upgrade / Restart.


Configuration


Wisenet encoders generally do not require much in the way of configuration. With Hikvision, Axis and other brands ONVIF must be manually enabled and the OSD needs to be disabled.


Create an ONVIF login under the Integration Protocol section with the same credentials as the encoder itself.


Turn off the On-Screen-Display for the time to prevent it from triggering motion recording. This setting is under the OSD Settings section.


Uncheck the Display Date option to disable the time display.


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