This Application Note is intended for Eagle Eye Networks Cloud VMS installers or end users who are in need of or considering deploying an Eagle Eye Security Camera System in connection with a Starlink satellite internet connection.
Satellite internet is often the go-to solution for providing connectivity in remote areas such as off-the-grid rural locations or emerging city developments where traditional internet lines aren’t yet available. It’s also essential for industrial sites like offshore oil rigs and remote agricultural operations, where there’s no existing infrastructure for standard internet service. While satellite internet can be a viable option in these scenarios, many providers still struggle to offer the high connection speeds needed for smooth video streaming or the bandwidth required to transfer large files to cloud-based services. This can be a challenge for businesses that rely on data-heavy operations.
The Eagle Eye Networks Cloud VMS relies on a stable internet connection for optimal performance, and with high-resolution video storage through cloud subscriptions, it can demand significant bandwidth. As a result, many traditional satellite internet providers aren't ideal for Eagle Eye Cloud VMS deployment due to their slower speeds, greater latency, and higher cost.
However the Starlink satellite internet service from SpaceX offers high-speed internet with low latency and acceptable upload speeds. Internal testing has shown it to be reliable and mostly compatible with our cloud-based video management system. That said, there are important limitations to consider before proceeding with a Starlink-based installation:
- Cloud Storage Restrictions: A Starlink connection is appropriate only if your Eagle Eye Cloud VMS site does not need to send high-resolution video to the cloud for off-site storage. High-resolution footage should remain on-premise.
- Bandwidth and Data Caps: Be aware of upload speed thresholds and data caps that could pose issues for sites with heavy internet traffic (more details below).
- Recommended Setup: We advise using a Cloud Managed Video Recorder (CMVR) for local video recording, and subscribing to either the M10 or PR1 plans when using Starlink. These plans offer cloud management and remote access without requiring high-resolution video backup to the cloud, making them ideal for satellite-based setups.
This approach ensures a balance between reliable service and avoiding bandwidth overload while using satellite internet as your primary connection.