Eagle Eye Application Note - AN042

Configuring The Eagle Eye VMS and Immix Integration for Alarm Monitoring

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This document is intended for both installers and administrators of Eagle Eye Networks Cloud VMS that are interested in doing professional monitoring of Eagle Eye Networks generated video events through an Immix supported central station.

The Immix platform comprises a suite of central station monitoring software that integrates with a wide variety of video systems and provides monitoring center operators a convenient way to conduct their event-based workflow. 

As a cloud-based VMS platform, Eagle Eye Networks Cloud VMS provides by design convenient and secure remote access to cameras and alerts, making it well suited to surveillance deployments that require professional monitoring, especially when paired with a monitoring station running the Immix suite of software.

At present, the Eagle Eye Networks Immix integration supports the following features:

11. Get config - A simple process within Immix allows operators to update all available devices from the Eagle Eye Networks interface.
12. Live Video - Live video streams from Eagle Eye Networks Cloud VMS-attached cameras can be viewed within the Immix platform.
13. Playback - Recorded video from Eagle Eye Networks Cloud VMS-attached cameras can be viewed within the Immix platform.
14. PTZ - Control pan, tilt, and zoom for attached PTZ-capable cameras.
15. Presets - Go to any pre-configured pan, tilt, zoom setting.
16. Multiview - Multiple Eagle Eye Networks VMS-attached cameras can be viewed simultaneously within the Immix platform.
17. Alarms - Triggers based on motion, or the Eagle Eye Networks line-crossing, intrusion, and loitering analytics can be presented in the Immix platform.
18. Attached clips - Video clips (images) of the triggering event for an alarm will be attached to the alarm and stored within the Immix platform.
19. Post-Alarm Recording - The Immix platform will record the live view from a camera triggering an alarm for review within the Immix platform.
20. Pre-Alarm recording - Pre-recorded (buffered) video will be available to the monitoring center, highlighting activity recorded immediately prior to the event.
21. Audio Receive - Receive audio from any microphone-equipped camera on site.

Given that the administration of Eagle Eye Cloud VMS and Immix often fall under the purview of two distinct parties—the installer, and the monitoring center administrator—this document delineates actions for each system. If such a division exists, there will be instances during the process where specific information must be exchanged between the parties for a seamless workflow. These critical junctures are highlighted at each step.

We would suggest the configuration actions are conducted in the following order:

1. Preparation of the Eagle Eye Networks Cloud VMS system for addition to Immix by the installer
2. Addition of the Cloud VMS system to the Immix platform by the Immix administrator
3. Configuration of Alerts within the Cloud VMS by the installer
4. System testing by both parties

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