Eagle Eye Viewer Mobile Application

Eagle Eye Viewer Mobile Application

Eagle Eye Viewer Mobile Application

2024-10-21

Version 1.0


Using the Eagle Eye Viewer Application

To use the Eagle Eye Networks Cloud VMS platform from a mobile device, download the Eagle Eye Viewer from the Google Play store for Android devices or the Apple App Store for iOS devices.


Downloading the Eagle Eye Viewer Application

To access the Eagle Eye View mobile application, scan the QR code for your type of mobile device.

iOS     Android

 

Download the Eagle Eye Viewer application to your mobile device.

Logging in to the Eagle Eye Viewer Application

Before using Eagle Eye Viewer, users must configure a password within Eagle Eye Networks Cloud VMS web interface. This authentication method can be secured using MFA (multi-factor authentication) via SMS or email for further security.


After opening Eagle Eye Viewer, there are two options:

  1. Shake your mobile device to enter the demo account. Eagle Eye Networks’ demo environment provides a safe place to learn the mobile application functions without impacting a live system.

  2. Click Sign In to log in to your own account. Enter your email address and password into the authentication system. 

Using Layouts in the Eagle Eye Viewer Application

After logging in, the Layouts interface opens. Layouts are a user-configured collection of cameras with access configured on a per user basis. All layouts assigned to your user account can be accessed by touching the name of the layout across the top of the interface.


Creating a New Layout

With the proper user permissions to create layouts, you can create your own custom set of cameras to be displayed in a layout. To create a new layout, do the following:

  1. Press the three dots icon at the top right of the screen and select New Layout

  1. Name the layout, choose how many cameras to display in each row, enable or disable the camera title bars, and select Add Cameras.

Selecting Cameras for a New Layout in the Eagle Eye Viewer

  1. From the list of available cameras, check the boxes of those you wish to add to the layout, then press Save.

Editing A Layout

Edit the order of the cameras within the layout by pressing the three dots icon and selecting Edit Layout. In edit mode, a long press on any camera in the layout allows you to drag it to your preferred position within the layout.

Remove cameras from the layout by pressing the red delete icon at the top right of each camera.

 

Viewing Live Video in the Eagle Eye Viewer

Cameras viewed within layouts in the Eagle Eye Viewer app are displayed in preview quality, with the video shown at lower resolution and frame rates to minimize the impact of viewing multiple cameras at once on both the mobile device and the on-site system transmitting the video stream. To view high-quality video for any camera within a layout, press the camera.


Accessing Recorded Video in the Eagle Eye Viewer Application

To access recorded video from any camera, press the clock icon in the top right of the live view for the camera to open the history browser. Within the history browser, pressing and dragging on the displayed timeline will allow you to navigate through recently recorded video.


Opening the History Browser in the Eagle Eye Viewer

If you know the date or time of the recorded video you want to view, press the calendar button shown next to the date and time to enter your desired time.

Once the appropriate time has been found on the timeline, press once on the camera view to play the video.


Exporting Video from the Eagle Eye Viewer Application

To export or save a piece of footage for external sharing, press the Save button shown next to the date and time in the History Browser.

The Save interface where you can configure export settings opens. You can configure the following settings:

  • File Name: Enter a name for the exported video file.

  • Download Type: Select the format of the exported file.

  • Video: Show a continuous high quality video of the entire time frame selected.

  • Bundle: Collect all high-quality and preview video recorded within the specified time range.

  • Preview Timelapse: Exports the preview quality video for the entire time frame selected.

  • Save To…: Select where the exported video will be saved to.

  • Start Time: Select the beginning time for the video clip.

  • End Time: Select the end time for the video clip.

  • Time Stamp: Embed the date and time into the exported video clip.

Notes: Include any notes you wish to attach to the video file. 

 

After entering details, press the Export button. The exported video appears in the Downloads section of the Eagle Eye Viewer application. To access downloaded video, go to More > Downloads


Video Search in the Eagle Eye Viewer Application

Eagle Eye Networks Cloud VMS includes smart video searching functionality to allow its users quick and convenient methods to find video using natural language searches. Eagle Eye Networks’ AI engines automatically analyze all recorded video for people, vehicles and objects and certain attributes.


To access the video search functionality within the Eagle Eye Viewer, select Search from the bottom of the UI.


Use the search box to enter a description of a person, vehicle, or object.


Entering Search Terms in the Eagle Eye Viewer Application

Use the drop-down menus at the top of the search interface to filter the video search to particular cameras, locations, camera tags, or regions of interest. Videos found through Video Search can be viewed in the History Browser and exported as well.


Info


For support please email: support@een.com 

or give us a call at: 512-473-0501

Eagle Eye Knowledge Base

US: +1-512-473-0501 

EU: 31 (0) 20 26 10 461

ASIA PACIFIC: +81-(3)-6869-5477

#1 In Cloud Media Video Surveillance Worldwide

Copyright Eagle Eye Networks. All rights reserved.


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