Deleting Cameras & Bridges
There may come a time that you need to delete a bridge and camera from an account. This process is very simple and can be completed from the dashboard of the sub account.
WARNING: This will delete all data and video stored for the device. The video is unrecoverable.
Delete the cameras BEFORE deleting the bridge.
In order to be able to delete a camera you must have
administrator privileges on the account or have permission to edit cameras. If you do not see the trash bin icon you do not have sufficient privileges and will need to reach out to your reseller or an administrator on the account.
The cameras and bridge will show a trash bin icon to the right of the device and by simply clicking on this trash bin it will delete the device and stop all billing.
If removing multi-view cameras, delete all views first.
The proper deletion procedure is to delete cameras first, then delete the associated bridges.
How to Tag Shared Cameras
Tagging Shared Cameras: Shared Cameras can easily be tagged for quickly locating, accessing, and grouping with the rest of your cameras. Find the Cameras Shared With Me section on the Dashboard. This section is located below the Bridges/Cameras ...
Eagle Eye CameraManager has special support for CloudCams, a selection of Eagle Eye Networks and other cameras which are optimized for cloud-based video surveillance. The benefits of the CloudCam are "Plug & Play" auto-connect, hardened security and ...
New router, Cameras are offline
Normally when you get another router, you will get another global IP. First you will have to be connected to the same network as the cameras. To find your new global IP, go to an IP lookup website. ( Like https://www.ping.eu/ ) On the top of the ...
Adding Cameras Through RTSP
For best results, we recommend using cameras on our officially supported list. We also understand that this isn’t always possible. Some installations need to make use of existing equipment or may have specialty cameras. We have an advanced option ...
Enabling ONVIF Support for Axis Cameras
Enabling ONVIF Support for Axis Cameras Axis makes terrific cameras and as a founding member of the ONVIF standard, they are a great compliment to our product. Axis uniquely handles security for their cameras, and the purpose of this article is to ...