Adjusting Network Settings on an Eagle Eye Bridge

Adjusting Network Settings on an Eagle Eye Bridge

Adjusting Network Settings on Eagle Eye Networks Bridge

By default, all of our devices are configured fully DHCP (for WAN and CamLAN). In order to reconfigure these settings you will need a keyboard and monitor.
If you see cameras displayed on the monitor, or a black screen, the bridge may be in Local Display mode. To get to the Configuration Utility type Q on the keyboard.



No monitor or keyboard? Follow the steps listed here on how to connect using a Windows machine with PuTTY.
OR
Follow the steps listed here to utilize the Mobile Bridge Configurator through the Eagle Eye Viewer app by physically connecting a device running the application using a USB cable.

WAN

Using the default settings on the WAN will require a network with a DHCP server. If the network is not DHCP, or you choose not to utilize it, you will need to adjust the WAN settings.


  1. Log into bridge as admin user (Usename: admin ; Password: <last 5 of serial number>)
  2. Select Configure Wired Network and press Enter on your keyboard
  3. Select WAN and press Enter on your keyboard
  4. DHCP is default and denoted with a *. To disable DHCP, press the spacebar              
  5. Enter the following information based on network configuration using the arrow keys to navigate. (Static IP; Netmask; Default gateway IP; Primary DNS server; Secondary DNS server)
  6. Press tab to select OK and press enter
  7. Press tab to select Save and press enter (this may take a few minutes to save)
  8. You can then verify network access by selecting Network Diagnostic Info


Camera LAN

Most of the time, changing the CamLAN is not recommended because it complicates the implementation process and the CamLAN acts as a DHCP server to the cameras. The CamLan IP settings should only be changed if you are installing an Eagle Eye Bridge on an existing camera environment and the cameras are already set to a static VLAN or; You are implementing Cloud Video Replication.


Changing these settings is just as simple as changing the WAN settings.

  1. Log into bridge as admin user
  2. Select Configure Network and press Enter on your keyboard.
  3. Select Camera Lan and press Enter on your keyboard
  4. Press the spacebar on your keyboard to disable the DHCP feature and then enter the required information. (Static IP; Netmask)
  5. Press tab to select OK and press enter.
  6. Press tab to select Save and press enter.


For support please email: support@een.com 

or give us a call at: 512-473-0501

Eagle Eye Knowledge Base

US: +1-512-473-0501 

EU: 31 (0) 20 26 10 460

ASIA PACIFIC: 81-3-686-5527

#1 In Cloud Media Video Surveillance Worldwide

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