Adding a Camera Password to the Password Locker

Adding a Camera Password to the Password Locker

Adding a Camera Password to the Password Locker

2024-05-21

Version 2.0


Description

Some third-party IP cameras require a separate set of credentials to be created for ONVIF validation. When creating the profile, it is recommended to use the same login credentials as the camera itself.
This guide will demonstrate how you can resolve the red padlock icon that may show up to the left of the Available Camera by storing these credentials in the account.

Step-by-Step


1. Click Your Name.
2. Select Account Settings.



3. Click Camera.

4. Input the camera credentials.
5. Click Add.
6. Click Save Changes.

Warning
 Since the password locker will now use these credentials to authorize all cameras on the sub-account, it is imperative to disable Illegal Login Lock if the setting exists within a camera. If it is not disabled, the system will lock itself out of the camera.

It will take a few (5-10) minutes for the bridge to communicate the password to the camera. Once the credentials validate, the camera will stream as normal.


Info


For support please email: support@een.com 

or give us a call at: 512-473-0501

Eagle Eye Knowledge Base

US: +1-512-473-0501 

EU: 31 (0) 20 26 10 461

ASIA PACIFIC: +81-(3)-6869-5477

#1 In Cloud Media Video Surveillance Worldwide


Copyright Eagle Eye Networks. All rights reserved.