Viewing and Downloading Footage In Enhanced Interface

Description

Historical video refers to video recorded by cameras and stored either in the cloud or locally on a CMVR’s hard drive. Each camera will have its own historical video footage available for access, download, or archiving.  This article will explain how to navigate the History Browser and download footage. For further information please see the Enhanced Interface Appnote attached to this article. 

The amount of recorded video depends on the retention settings for that camera.

Historical video that is out of retention is unrecoverable.

Navigating The Historical Browser

1. Click the (three dots) icon to the right of the camera within the Dashboard tab. 

2. The History Browser opens. You can review recorded footage for your camera.

History Browser Timeline: Click and drag left or right to scroll through recorded footage. The vertical line indicates your current position. You will see the date and time listed up top. Clicking these lets you enter a specific date or time you wish to jump to.

A: Zoom in or out of the timeline to specify the speed of your scrolling. 

B: Playback Speed. 

C: Jump forward or back 10 seconds in the timeline. 

D: Specifies if the History Browser plays full video or preview footage. 

E: Jump forward or back one frame at a time. 

F: Playback button.

G: Jump forward or back 1 motion event at a time. 

H: Filter event overlays in the timeline scrollbar.

I: Take a snapshot of the current image on screen.

J: Save and download footage. 

K: Copies the current location of the timeline to your clipboard. You can paste this in your web browser to jump right back where you left off. 

L: Jumps to live footage.

M: Zoom in or out of the center of the video.

N: Mute/unmute video. This will only apply to cameras with audio functionality. 

O: Add additional cameras to be viewed simultaneously in the History Browser.

P: Creates a split view of full video + preview footage in the history browser to be played simultaneously.0

Q: Opens History Browser in a separate window. 

R: Opens settings options for the camera.

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S: Your current timestamp within the History Browser.

Downloading and Archiving Footage

The maximum length for a download is 8 hours. If you need to download more than 8 hours of footage, download in 8 hours increments.

Downloads will expire after 2 weeks. Archived footage does not expire. If the footage you are downloading is about to leave your retention window... Archive it! The size of your archived storage depends on your account edition.

1. Click Save in your camera's History Browser.

A: Specify where you want your footage saved: Downloads or Archive.

B: Choose the start and stop points of the video you are saving.

C: Name your download.

D: Select the type of video.

• Full video: Combines all motion events into one continuous video, removing gaps where no motion occurred.

• Bundle: Downloads a .ZIP file that contains two files for preview and full video footage.
  

• Preview video:  Downloads the preview video (live footage).
  

E: Enable or disable the timestamp for footage.

F: Specify the timezone for your timestamp.

G: Export and save footage. 

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You can now view your downloaded footage in Files. To download your footage to your computer, find it in Files and click Download. All video is downloaded in MP4 format.

Archiving Footage

Archiving allows you to save video clips and snapshots outside of the normal cloud retention period. This means you can preserve important footage, such as evidence of an incident or crime, for longer durations. Even after it would normally be deleted from standard cloud storage.

Archived footage does not expire. If the footage you are downloading is about to  leave your retention window... Archive it!

The size of your archived storage depends on your account edition. 

1. Standard Edition: 10 GB fixed archive storage per account.
   
2. Professional Edition: 5 GB archive storage per Bridge.
   
3. Enterprise Edition: 10 GB archive storage per Bridge.
   

Extra archive storage subscriptions are available for purchase in increments of 100GB and 1TB, regardless of account edition.

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1. On the left menu, select Files > Archives. 

2. Archives are organized in a folder structure, allowing you to create folders and subfolders for better organization. You can move, copy, rename, and delete files and folders within the Archive. Double-click an archive folder to open it and view it's contents.

3. You can share archived folders and clips with users by clicking the waffle (three-dots) icon to the right of the folder or clip. 

4. Click Create a Link to generate a URL you can share. Click the copy icon to save the URL link to your clipboard. Recipients do not need an Eagle Eye login to view the shared content.

5. You will see the folder hierarchy up top. Click the listed folders to navigate. 

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