Viewing and Downloading Footage In Enhanced Interface
Historical video refers to video recorded by cameras and stored either in the cloud or locally on a CMVR’s hard drive. Each camera has its own historical video available for viewing, download, or archiving. This article explains how to navigate the History Browser and download footage. For further information please see the Enhanced Interface Appnote attached to this article.
The amount of recorded video depends on the retention settings for that camera.
Historical video that is out of retention is unrecoverable.
1. Click the (three dots) icon to the right of the camera within the Dashboard tab.
2. The History Browser opens. You can review recorded footage for your camera.
History Browser Timeline: Click and drag left or right to scroll through recorded footage. The vertical line indicates your current position. You will see the date and time listed up top. Clicking these lets you enter a specific date or time you wish to jump to.
A: Three-dots menu: Settings and Snapshot.
B: Open the view in a new window.
C: Split screen (Live View and History Browser).
D: Add cameras to open Multi-Camera Playback.
E: Mute or unmute audio (cameras with audio only).
F: Zoom in or out of the video.
G: Timeline zoom: set how much time the timeline spans.
H: Playback speed (0.5x, 1x, 2x, 4x, 8x).
I: Date selector: open the calendar and toggle Show dates on timeline.
J: Jump to a specific time.
K: View: Overlays (Motion boxes, Analytic boxes) and Timeline Events.
L: Keyboard shortcuts.
M: Event colors (timeline legend).
N: Frame step: previous or next frame.
O: Play.
P: Event step: previous or next event.
Q: Save: export a recording.
R: Snapshot: saved to your computer’s Downloads folder.
S: Copy current location: paste in a browser to return to this point.
T: Live: jump to live video.
Event colors (M): Full resolution video (blue), Motion (blue), Analytic event (green), Turned off (gray), Connectivity issue (yellow), Offline (red).
The maximum length for a single export is 8 hours. To export more than 8 hours, export in 8 hour increments.
Downloads are kept for 14 days. Archived footage does not expire. If footage is about to leave your retention window, archive it.
Click Save in the History Browser to open the Save video panel.
A: Save to cloud as: Download (14 day cloud storage and downloading) or Archive (long-term storage, downloading, and sharing).
B: Start date and time.
C: End date and time. The Duration is calculated automatically.
D: Name: auto-filled with the camera name, date, and time. Edit it if needed.
E: Notes (optional).
F: Include timestamp in video.
G: Speed of the exported video.
H: Export, or Cancel to close without saving.
After exporting, find your video under Files and click Download. All video downloads in MP4 format.
You can now view your downloaded footage in Files. To download your footage to your computer, find it in Files and click Download. All video is downloaded in MP4 format.
Archiving allows you to save video clips and snapshots outside of the normal cloud retention period. This means you can preserve important footage, such as evidence of an incident or crime, for longer durations. Even after it would normally be deleted from standard cloud storage.
Archived footage does not expire. If the footage you are downloading is about to leave your retention window... Archive it!
The size of your archived storage depends on your account edition.
- Standard Edition: 10 GB fixed archive storage per account.
- Professional Edition: 5 GB archive storage per Bridge.
- Enterprise Edition: 10 GB archive storage per Bridge.
Extra archive storage subscriptions are available for purchase in increments of 100GB and 1TB, regardless of account edition.
1. On the left menu, select Files > Archives.
2. Archives are organized in a folder structure, allowing you to create folders and subfolders for better organization. You can move, copy, rename, and delete files and folders within the Archive. Double-click an archive folder to open it and view it's contents.
3. You can share archived folders and clips with users by clicking the waffle (three-dots) icon to the right of the folder or clip.
4. Click Create a Link to generate a URL you can share. Click the copy icon to save the URL link to your clipboard. Recipients do not need an Eagle Eye login to view the shared content.
5. You will see the folder hierarchy up top. Click the listed folders to navigate.
Related Articles
Enhanced Interface Reseller Guide
Enhanced Interface Reseller Guide 2026-02-19 Classic Vs Enhanced Interface Currently, Eagle Eye offers two different versions of our VMS (Video Management System): the Classic and Enhanced Web Interfaces. The Classic Interface is our legacy UI, while ...Layouts In Enhanced Interface
2026-02-27 Version 1.0 Description Layouts in the VMS are customizable groups of cameras organized into a single view for easier monitoring and management. Users can create multiple layouts based on roles, locations, or specific operational needs, ...Adding Devices In Enhanced Interface
Adding Devices In Enhanced Interface 2026-02-26 Version 1.0 Classic Vs Enhanced Interface Currently, Eagle Eye offers two different versions of our VMS (Video Management System), the Classic and Enhanced Web Interfaces. The Classic Interface is our ...Bridge and Camera Swaps In Enhanced
Classic Vs Enhanced Interface Currently, Eagle Eye offers two different versions of our VMS (Video Management System): the Classic and Enhanced Web Interfaces. The Classic Interface is our legacy UI, while the Enhanced Interface is our newer ...Viewing and Downloading Historical Video
Viewing and Downloading Historical Video 2024-05-27 Version 2.0 Description Historical video refers to video that has been recorded by the cameras and uploaded to the cloud. So long as cloud retention is enabled, each camera will have its own ...