Resolving Playback Issues in Your Browser
Are you having trouble viewing video in your browser?
First, verify that Adobe Flash Player is installed correctly. If you're not sure, click here
to download the latest version.
Next, verify that your browser is up to date. If you're still having issues, you may need to alter your browser's preferences.
If you are seeing a black screen during video playback or the video is distorted, click here
Tips for Improving Playback with The Eagle Eye VMS
This article will help you improve playback through the Eagle Eye VMS through local settings. If you are experiencing slow load times for historical, live, or preview video, please follow the steps below to help troubleshoot your local settings. ...
Enabling Local Display on the Eagle Eye VMS This article details how to display cameras/layouts on a local monitor or to a browser over a local network. Local Display via Monitor 1. Please connect the monitor to either the HDMI or display ...
How do I install the Cameramanager application on Mac OSX?
Go to http://www.cameramanager.com Click on “Log in to my Cameramanager” on the top right of the screen. Fill out your login details into the popup screen, then click “Start”. On the Dashboard screen click on “Mac” in “The downloadable” section. When ...
Bridge Health Status
The red icons on the Dashboard and Settings pages indicate that your bridges or CMVRs have detected issues that warrant attention. These issues are detailed below, along with recommended actions to take. If you need more information or are unable to ...
Cloud-Client Fisheye Dewarping
Eagle Eye Networks Cloud-Client Fisheye Dewarping This article will help you set up Eagle Eye Networks de-warping feature for fisheye cameras. How to add Viewports 1. Find your camera on the dashboard and click the Camera Settings button of ...