How to Reset your VMS Password
How to Reset your VMS Password
2024-05-24
Version 2.0
You'll receive a password reset link, active for 24 hours, to the email address registered to your profile.
Check your Spam folder if you don't receive the email.
I have Eagle Eye Networks equipment but don't know my information.
No worries, we've got you covered! There are just a few things we'll need from you in order to help:
- Your bridge serial number. You can find this on the bottom of our smaller compact units and on the back of our larger rack-mounted units. (EEN-BR***-12345)
- Your first and last name.
- The name of your Reseller/ Installer, if available.
For support please email: support@een.com
or give us a call at: 512-473-0501
US: +1-512-473-0501
EU: 31 (0) 20 26 10 461
ASIA PACIFIC: +81-(3)-6869-5477
#1 In Cloud Media Video Surveillance Worldwide
Copyright Eagle Eye Networks. All rights reserved.
Related Articles
Adding a Camera Password to the Password Locker
Adding a Camera Password to the Password Locker 2024-05-21 Version 2.0 Description Some third-party IP cameras require a separate set of credentials to be created for ONVIF validation. When creating the profile, it is recommended to use the same ...Cloud VMS FAQ
Cloud VMS FAQ 2024-05-28 Version 2.0 Description How do I attach a bridge? Each bridge comes with a unique Attach ID. The Attach ID is used to associate that bridge with an account. In order to add a bridge to an account, enter the Attach ID and a ...EE AN013 Eagle Eye Networks VMS Project Checklist for Understanding Site Requirements
Eagle Eye Application Note - AN013 Eagle Eye Networks VMS Project Checklist for Understanding Site Requirements AN013 Eagle Eye Networks VMS Project Checklist for Understanding Site Requirements Click the banner to view the full Application Note. ...Configuring SSO in the Eagle Eye Cloud VMS Enhanced Web Interface
Eagle Eye Application Note - AN022 Configuring SSO in the Eagle Eye Cloud VMS Enhanced Web Interface 2025-08-27 Revision 03.00 Target Audience This guide is intended for Eagle Eye Cloud VMS users, particularly those using the Enhanced Web Interface, ...Eagle Eye VMS Camera Direct
Eagle Eye VMS Camera Direct 2025-03-27 Version 2.1 Description This guide describes how to add Camera Direct cameras to the Eagle Eye Cloud VMS. With Eagle Eye VMS Camera Direct, you can easily integrate your cameras with the Eagle Eye Cloud VMS ...