How to Reset your VMS Password
To reset your password, click here.
You'll receive a password reset link, active for 24 hours, to the email address registered to your profile.
Check your Spam folder if you don't receive the email.
I have Eagle Eye Networks equipment but don't know my information.
No worries, we've got you covered! There are just a few things we'll need from you in order to help:
- Your bridge serial number. You can find this on the bottom of our smaller compact units and on the back of our larger rack-mounted units. (EEN-BR***-12345)
- Your first and last name.
- The name of your Reseller/ Installer, if available.


For support please email: support@een.com
or give us a call at: 512-473-0501
Eagle Eye Knowledge Base
US: +1-512-473-0501
EU: 31 (0) 20 26 10 461
ASIA PACIFIC: +81-(3)-6869-5477
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