Finding the Attach ID

Finding Attach ID


The Attach ID

The Attach ID is a 16-digit number composed of upper case letters and numbers in groups of four (for example, 55A5-55A5-55A5-55A5).  When adding an Eagle Eye Bridge/CMVR to an Eagle Eye VMS Account, the Attach ID will be required.  When you receive an Eagle Eye Bridge/CMVR, the Attach ID will be included with the unit.  

Log in with an HDMI Monitor and Keyboard

      1.  Plug in an HDMI monitor and keyboard to your bridge.  
      2. Log in to the Eagle Eye Bridge/CMVR using the user name and password provided by Eagle Eye.   
The local login credentials are different than the credentials used to log in to the Eagle Eye Cloud VMS.  If you do not know how to log in locally to the bridge, please contact Technical Support with your Support PIN

 Finding Attach ID     

      3.  From the main menu, select System Info.
TIP: Use <TAB> to navigate between elements and <ENTER> to select, and <SPACE> to press buttons.


      4.  The Attach ID will be displayed in the System Info window.  


Method 2: Log in with a PC

Connecting via PuTTY

  1. Download PuTTY
  2. Ensure your laptop's network interface is set to DHCP
  3. Connect your laptop directly into the CamLAN port of the bridge/CMVR
  4. Run Putty
  5. Enter 10.143.0.1 into the Host Name bar
  6. Enter 22 into the Port Name bar
  7. You may receive a PuTTY Security Alert, select No
  8. Enter the login information provided by Eagle Eye Networks support.
  9. Select System Info and the Attach ID will be in the information displayed.  


If you have any questions or concerns, please contact us. 


US: +1-512-473-0501 

EU: 31 (0) 20 26 10 460

ASIA PACIFIC: 81-3-686-5527






    • Related Articles

    • Bridge Swap Guide

      Bridge Swap Guide The bridge swap process allows you to replace your offline bridge with a new unit without losing your camera recordings. The process consists of three steps: Add the new bridge to the account. Click the Swap icon. Click the Confirm ...
    • Where do I find the Attach ID?

      The Attach ID of your bridge should be located on a sticker to the top of your unit. If you've misplaced this label or a label wasn't provided, please follow the steps below to recover your Attach ID. You will need to contact Eagle Eye Networks ...
    • Offline Bridge Troubleshooting Guide

      Behind a firewall? Before continuing please check here and ensure it's configured for our device. You will need to contact Eagle Eye Networks support for your bridge or CMVR username and password. This article is meant for technician or installers. ...
    • Bridge Configurator Menu Guide

      Bridge Configurator Menu Guide The Bridge Configurator Menu is available on CMVRs This guide describes what options exist in the Bridge Configurator Menu in order to connect to a bridge. For detailed instructions for troubleshooting offline bridges, ...
    • Adjusting Network settings on an Eagle Eye Bridge/CMVR -- Setting a Static IP

      Adjusting Network Settings on Eagle Eye Networks Bridge/CMVR Devices By default, all of our devices are set up for DHCP on the WAN and the CamLAN. In order to reconfigure these settings we recommend you connect a keyboard and monitor. The steps below ...