Bad Signal Protection
What is Bad Signal Protection?
Bad Signal Protection protects your Eagle Eye unit’s analog card from bad or degraded signals being provided by an analog camera. This can be due to a bad camera, cable, power supply, connectors, or environmental factors like surges.
What damage can a bad analog signal cause?
A bad analog signal can cause the analog card in the Eagle Eye unit to crash, causing all analog cameras to drop offline resulting in a loss of recording. In extreme circumstances these signals can cause permanent damage to the unit’s analog card.
How do I know if my inputs are disabled due to a bad signal?
When a bad signal is detected a exclamation mark will be displayed for that camera’s status.
You can access the camera settings by selecting the settings button as shown above.
Once in camera settings a button labeled Reset Bad Signal will be made available so that you can re-enable that input after verifying the camera system is in working order.
After selecting Reset Bad Signal a warning message will be displayed.
I’ve verified my analog cameras, but Bad Signal Protection keeps disabling inputs!
We understand that in some situations Bad Signal Protection may disable analog inputs even if no issues with your analog system can be identified.In this case, you can choose to disable Bad Signal Protection entirely.
Select the checkbox next to Bad Signal Protection to disable this feature.
After selecting to disable Bad Signal Protection a warning message will be displayed.
Once the analog input is re-enabled and the stream is restored, a green check mark will be displayed for that camera’s status.
Related Articles
Analog Camera/Encoder FAQ & Troubleshooting Guide
An analog/HD analog to digital encoder allows analog cameras to interface with an EEN Bridge/CMVR over a standard RJ45 ethernet cable. When using analog cameras, the quality of the electricity on site is paramount. If the need to troubleshoot cameras ...Bridge Configurator Menu Guide
Bridge Configurator Menu Guide The Bridge Configurator Menu is available on CMVRs This guide describes what options exist in the Bridge Configurator Menu in order to connect to a bridge. For detailed instructions for troubleshooting offline bridges, ...Enterprise CMVR HDD Replacement
Replacing any HDD requires assistance from our Technical Support team. Overview Contact EEN support so they’re ready to add the drive to the array Power down the unit by doing a quick-tap on the power button (DO NOT PRESS AND HOLD--let the unit power ...Hikvision DVR/Encoder Configuration Guide
Requirements: A Laptop computer that you are able to set the IP address on An Ethernet cable A supported Hikvision Encoder/DVR Custom firmware provided by Eagle Eye Networks Internet Explorer Check here to check if your Hikvision DVR/Encoder is ...Okta Integration Guide
Configuration of the Okta SSO Application For more information on the SSO App Creation Wizard and Managing the SSO App, check the documentation at the Okta Help Center on the Okta website. 1. Create a new app 1. Log in to Okta as an Admin. ...