Bad Signal Protection

Bad Signal Protection

What is Bad Signal Protection?

Bad Signal Protection protects your Eagle Eye unit’s analog card from bad or degraded signals being provided by an analog camera. This can be due to a bad camera, cable, power supply, connectors, or environmental factors like surges.

What damage can a bad analog signal cause?

A bad analog signal can cause the analog card in the Eagle Eye unit to crash, causing all analog cameras to drop offline resulting in a loss of recording. In extreme circumstances these signals can cause permanent damage to the unit’s analog card.

How do I know if my inputs are disabled due to a bad signal?

When a bad signal is detected a exclamation mark will be displayed for that camera’s status.

You can access the camera settings by selecting the settings button as shown above.

  1. Once in camera settings a button labeled Reset Bad Signal will be made available so that you can re-enable that input after verifying the camera system is in working order.

After selecting Reset Bad Signal a warning message will be displayed.

I’ve verified my analog cameras, but Bad Signal Protection keeps disabling inputs!

We understand that in some situations Bad Signal Protection may disable analog inputs even if no issues with your analog system can be identified.In this case, you can choose to disable Bad Signal Protection entirely.

Select the checkbox next to Bad Signal Protection to disable this feature.

After selecting to disable Bad Signal Protection a warning message will be displayed.

Once the analog input is re-enabled and the stream is restored, a green check mark will be displayed for that camera’s status.

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