Axis Camera Configuration Guide

Axis Camera Configuration Guide

Axis Camera Configuration Guide

Most Axis camera’s default settings are compatible with our system. The main functionality that needs to be set up for the camera to stream is ONVIF.
Please follow these steps to enable the functionality.

1. Login to your camera and under the System tab select ONVIF.

2. In the ONVIF section create an ONVIF user. The password cannot contain special characters; if the camera requires special characters use the “-” or the “_”. Ensure the profile has Administrator privileges and Save.

3. In the Eagle Eye dashboard type the username and password for the ONVIF profile into the camera settings.

If there are still issues please try adjusting the following configurations within the camera.

Ensure the camera is on a currently supported firmware version by checking the Maintenance section under the System tab.

Check our Camera Compatibility List for the minimum required firmware version.
If the camera needs to be updated please follow the instructions within the camera. 

Eagle Eye is not authorized to update third party devices.

In the System tab select Plain Config.

Select the Network option.

In this section disable the following options: Bonjour, IPV6, ZeroConf

Once these options are disabled please select Save and reboot the device.

For support please email: 

or give us a call at: 512-473-0501

Eagle Eye Knowledge Base

US: +1-512-473-0501 

EU: 31 (0) 20 26 10 460

ASIA PACIFIC: 81-3-686-5527

#1 In Cloud Media Video Surveillance Worldwide

Copyright Eagle Eye Networks. All rights reserved.

    • Related Articles

    • Hikvision Camera Configuration Guide

      Hikvision Camera Configuration Guide This guide illustrates how to configure Hikvision cameras for integration with the Eagle Eye Security Camera System. It may be necessary to use Microsoft Edge in Internet Explorer mode or to use Safari on a MAC to ...
    • Reseller Starter Guide

      Reseller Starter Guide Welcome to Eagle Eye Networks, the number one in cloud based video surveillance worldwide. Here are a few tips and guides to help you get started. Accounts From your Reseller Dashboard you have the ability to create SubAccounts ...
    • DS200: Display Station Setup Guide

      DS200 Setup Guide Quick notes: If you do not have the login information for the device please boot into safety mode to reset the password. To boot into this hold both shifts and reboot the unit. This will prompt you to set a password for the device ...
    • Sony Camera Configuration and Troubleshooting

      This guide illustrates how to configure and troubleshoot Sony camera integration with the Eagle Eye Security Camera System.   Configuration for Sony cameras Adjusting the Streams Image 1:  Main Stream Please ensure that Image 1 matches the following ...
    • Bridge Swap Guide

      Bridge Swap Guide The bridge swap process allows you to replace your offline bridge with a new unit without losing your camera recordings. The process consists of three steps: Add the new bridge to the account. Click the Swap icon. Click the Confirm ...