Axis Camera Configuration Guide
Axis Camera Configuration Guide
Most Axis camera’s default settings are compatible with our system. The main functionality that needs to be set up for the camera to stream is ONVIF.
Please follow these steps to enable the functionality.
1. Login to your camera and under the System tab select ONVIF.
2. In the ONVIF section create an ONVIF user. The password cannot contain special characters; if the camera requires special characters use the “-” or the “_”. Ensure the profile has Administrator privileges and Save.
3. In the Eagle Eye dashboard type the username and password for the ONVIF profile into the camera settings.
If there are still issues please try adjusting the following configurations within the camera.
Ensure the camera is on a currently supported firmware version by checking the Maintenance section under the System tab.
Check our Camera Compatibility List for the minimum required firmware version.
If the camera needs to be updated please follow the instructions within the camera.
Eagle Eye is not authorized to update third party devices.
In the System tab select Plain Config.
Select the Network option.
In this section disable the following options: Bonjour, IPV6, ZeroConf
Once these options are disabled please select Save and reboot the device.
For support please email: support@een.com
or give us a call at: 512-473-0501
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