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Eagle Eye Support
Eagle Eye Networks combined support knowledge base
Recent Articles
Automations in Enhanced Interface
Introduction The Automations tab is only available in the enhanced interface. It allows you to automate responses to events detected by your cameras or sensors, making your security system more proactive and efficient. Term What it is Alerts ...Eagle Eye's CLI Tool For Enterprise Accounts
Eagle Eye Network’s CLI Tool For Enterprise Accounts 2025-10-01 Version 1.0 Why Use Eagle Eye’s CLI Tool? The Eagle Eye Networks Command Line Interface (CLI) is engineered for our most technical users who demand speed, precision, and efficiency at ...FAQ: New Login Improvements
Sep 30, 2025 Version 1.1 Description We're updating our login system to a more secure, modern platform. This means your account security is stronger than ever. The sign-in screen will look new, but everything else about your experience after you log ...Bosch Camera Configuration Guide
Bosch Camera Configuration 2025-09-26 Version 1.1 Description This guide will provide the necessary configuration needed for Bosch cameras to integrate with an Eagle Eye Networks system. Ensure to follow each configuration step for proper ...Configuring SSO in the Eagle Eye Cloud VMS Enhanced Web Interface
Eagle Eye Application Note - AN022 Configuring SSO in the Eagle Eye Cloud VMS Enhanced Web Interface 2025-08-27 Revision 03.00 Target Audience This guide is intended for Eagle Eye Cloud VMS users, particularly those using the Enhanced Web Interface, ...
Popular Articles
Bridge Swap
Bridge Swap 2025-14-01 Version 2.3 Description The bridge swap process allows you to replace your offline bridge with a new unit without losing your camera recordings. The process consists of three steps: Add the new bridge to the account. Click the ...Firewall Configuration for Secure Networks
Firewall Configuration for Secure Networks 2025-02-14 Version 1.2 Description The Eagle Eye Cloud VMS and its bridge hardware is specifically designed to be highly secure and only uses utilizes TCP and UDP connections to transmit data to the cloud. ...Axis Camera Configuration Guide
Axis Camera Configuration 2025-09-03 Version 2.4 Description To set up the camera to stream to the Eagle Eye cloud, you must set up ONVIF and configure a couple of network-related settings. This guide will explain all the necessary configuration ...Support PIN
Support Pin 2025-05-25 Version 2.1 Description The Support PIN is a secure user authentication method implemented to help our support team remotely authenticate users. The Support PIN expedites the process of requesting and receiving support from our ...Cloud VMS FAQ
Cloud VMS FAQ 2024-05-28 Version 2.0 Description How do I add a bridge? 1. Click the elipsis icon on the top right corner of the screen. 2. Enter the Attach ID found in the paper slip within the box of your new bridge. Name the bridge and it will now ...