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Global Customer Login
A global customer login would be nice, similar to our dealer dashboard. We have quite a few clients for poa's, and property managemet that can only enter one account at a time. And its hard for them to remember which email address they tied to which account.
Adding an alert dashboard / list
Currently all notification / alert are only push to email / mobile apps. This may be cumbersome and not very intuitive having to juggle between the email list and the EEN app/page when reviewing multiple alert. This is especially true for user with larger
Modify User Name displayed field in EE Cloud VMS to sort by (Last Name, First Name)
Hello Eagle Eye Community, I'd like to suggest an idea to sort user names within the EE Cloud VMS by (Last Name, First Name). The current view as shown in the Users panel is sorted by (First Name, Last Name). Our user base is continuing to grow and
Welcome to Community
The Community hub inside Zoho Support lets you build a powerful community around your business, while still serving customers via other channels. Your customers can post 4 types of content within your community. These are Ideas, Questions, Problems and Discussions. Each of these serves a particular purpose. When your customers have something to discuss with you, they can post a discussion within your community. It's a great way to debate and collaborate. Your customers can ask you specific questions

Popular Articles
Firewall Configuration for Secure Networks
The Eagle Eye VMS and its bridge hardware is specifically designed to be highly secure and only uses outbound TCP and UDP connections to talk to the cloud. If you restrict outbound connections on your local firewall, here is the IPv4 and port ...
Common Support Questions
How do I attach a bridge? Each bridge comes with a unique Attach ID. The Attach ID is used to associate that bridge with an account. In order to add a bridge to an account, enter the Attach ID and a name for the bridge. The bridge will now be listed ...
Adding Cameras Through RTSP
For best results, we recommend using cameras on our officially supported list. We also understand that this isn’t always possible. Some installations need to make use of existing equipment or may have specialty cameras. We have an advanced option ...
Requesting Camera Support
Unsupported Cameras While Eagle Eye currently supports 3,000+ cameras, we are constantly developing support for newer models due to the sheer number of cameras on the market. Non-supported cameras may show up in the Eagle Eye Dashboard with a ...
Performing a Bridge Swap
Bridge Swap A Bridge Swap will replace an offline bridge with a new online bridge. The attached cameras will transfer to the new bridge on the dashboard. Please ensure the new bridge is set up on-site exactly like the original bridge. IMPORTANT!! ...

Recent Topics